🔄 Refund Policy – Divine Shringar

At Divine Shringar, every product is packed with love, care, and devotion 🙏

We want your shopping experience to be joyful and satisfying.

Since our products are devotional, delicate, and specially crafted, we do not accept returns or replacements.

However, we do offer refunds only in genuine cases as mentioned below.

✅ Eligible for Refund

Refund will be provided only if:

✔️ Product received is damaged

✔️ Wrong product delivered

⏰ Refund Request Timeframe

You must raise a refund request within:

📌 24 – 48 hours of delivery

Requests after this time may not be accepted.

🎥 Mandatory Proof Required

To process your refund request, you must share:

📹 Unboxing video (clear, continuous, no cuts)

📦 Outer package with shipping label (if available)

📸 Clear images of the issue (if needed)

⚠️ Refund requests without proper proof will not be processed.

📲 Where to Share Proof

Please share your unboxing video on:

✅ WhatsApp: 8171999401

✅ Instagram: @divineshringar_official

⏳ Verification & Refund Process

1️⃣ Contact us within 24–48 hours of delivery

2️⃣ Share order details + required unboxing video

3️⃣ Our team will verify within 24 hours

4️⃣ If approved, refund will be processed

💳 Refund will be issued to the original payment method.

❌ Not Eligible for Refund

Refund will not be provided in these cases:

⛔ Size issues / change of mind

⛔ Product used, washed, or altered

⛔ Customer damage after delivery

⛔ Color/design variation due to lighting or screen differences

⛔ Minor handmade variations (thread/stone/finishing), as products are handcrafted

🙏 Our Devotional Promise

We value your trust and devotion.

Every genuine issue is handled with care, respect, and responsibility.

📩 Email: info@divineshringar.com

📞 Call / WhatsApp: 8171999401